We want you to have a seamless experience. If you need to return or exchange a product, please review the policy below.

Eligibility

We accept returns/exchanges only if:

  • The request is made within 7 days of delivery
  • The product is unused, unwashed, and in original packaging
  • The product is not a part of final sale or custom orders

Items Not Eligible

  • Used or damaged items
  • Items without original tags
  • Final sale or discounted items
  • Custom or personalized products

Return Process

To initiate a return:

  1. Email us at [add email] with your order number and reason
  2. Our team will respond within 2–3 business days
  3. Ship the product back using the instructions provided

Refunds

Refunds will be processed:

  • As store credit / coupon (default)
  • Or to the original payment method (if applicable)

Refunds take 7–10 working days after inspection.

Exchanges

Exchanges are subject to stock availability. If unavailable, store credit will be issued.

Damaged or Wrong Product

If you receive a damaged or incorrect product, report it within 48 hours with photos.